Google Customer Service Issues

I forgot my password for my smrmanglani account, and I've been trying to recover it. However, I'm not able to access my account even after receiving the OTP on both my phone and Gmail. Google has sent me a message saying they couldn't verify that the account belongs to me. This is very distressing as my smrmanglani account contains important numbers and documents. I've tried emailing for help multiple times, but I haven't received any responses. Please assist me in resolving this issue with my Gmail and guide me on how to verify my account or proceed with the password reset. Thank you for any help you can provide.

I'm experiencing issues accessing my email, contacts, and Play Store on my Samsung Galaxy J3 due to a forgotten password. I've attempted the password recovery process, but since I can't access my email, I'm unable to receive the necessary instructions. Despite creating a new email account as advised, I'm still unable to resolve the issue. I've been attempting to rectify this problem for 6 hours with no luck. I kindly request to speak with a human representative rather than an automated system to help me with this matter.

I just got a new iPhone yesterday. I wanted to trade in my old phone, so I transferred all my photos to Google Photos to save them. Unfortunately, they didn't accept my old phone for trade-in. Now, I am having trouble logging into both my Gmail and Google Photos accounts on my new phone because I can't remember the password. I suspect the phone number associated with my account might be incorrect. How do I resolve this issue and log back into my accounts?

I forgot my email password and tried to reset it using my registered mobile number for the recovery OTP. However, after entering the OTP, it did not proceed to reset the password but asked me to enter my email for recovery. This has been happening repeatedly for days now. Eventually, it ended up stating that the account was not mine and provided links for further recovery. The issue has been causing me frustration for an extended period.

Hello, I had difficulty locating a way to contact you, haha. Recently, I received a prompt from Google on my phone (Xiaomi Pocophone F1 [redacted] model with current MIUI 11.0.5.0 Stable) about a photo slideshow that appears only when my phone is charging. It's like a screensaver that activates during charging. I accidentally enabled it and now I can't find a way to disable this feature. I've searched forums and the web but haven't found a solution. Could you please assist me? I prefer to have the screen off when charging, as it has always been. Thank you in advance. Looking forward to your response. Best regards, J.

I have two email accounts with Google. When I first created my account, I used an email address that is now invalid. I removed that account from my phone, and since then, I have been unable to access Google Play. Despite going through the verification process, none of my Google apps on my phone are working. While I can access my Gmail and Calendar through my web browser, not being able to update my phone apps is causing issues.

My father recently got a new phone and is having trouble accessing his Gmail account. I've attempted the account recovery process, but it's stating it can't verify his identity despite answering the questions correctly. Creating a new Gmail account isn't an option. I've been attempting to reach a live agent, but the call keeps getting disconnected. I would appreciate a prompt response. Thank you.

Hi there, I have been playing the Trainstation game on rails for over a year now. Pixel Federation recently switched to webGL from flash. The game was running fine until an update was done. Now, Chrome does not support webGL, which is a problem since over 1 million players use Trainstation which is webGL based. Is there any chance you could fix this? I really do not want to switch web browsers back to Firefox. Pixel Federation is saying it's out of their hands and suggesting players move to Firefox or Safari, but I'm not keen on that. It worked fine before the update. Please repair this as myself and over a million other players would have to change browsers, which is a huge inconvenience. Sorry if it sounds like I'm being difficult, I'm not a tech expert. Let's deduct the last update and get things back on track. Thank you. Wishing you a Merry Christmas from the UK and a peaceful New Year.

I'm having trouble accessing my account after a factory reset on my phone. I got logged out from everything, including my email account [redacted], and now I can't remember my password. Also, the phone I used for verification was off. I thought I could resolve it once my phone was back on. However, even after turning my phone on today, I'm still unable to access my account. I'd appreciate any assistance with this matter. Thank you.

I have an old Gmail account [redacted] that I haven't used for years. I don't really care about the account, but my League of Legends account is tied to it. Yesterday, I wanted to switch it to my main account [redacted], but it seems that I've forgotten everything about it, and I can't access it. I think it has been hijacked because the email for restoration is some al*******@yahoo.com, and I don't remember having a Yahoo account. The secret question is "Номер автобуса, которым я регулярно пользуюсь?" The question seems like one I would ask when I was young, but it's in Russian, and I'm Bulgarian, barely knowing any Russian. I'm not using the same phone number on my account, so I can't access it that way either. Please help restore it just for a day so I can switch my stuff from it. Thank you. Merry Christmas!

For the past five years, I have maintained three Gmail accounts consistently. Recently, my phone was stolen, leading to all three account passwords being changed without my authorization. Since then, I've been struggling to regain access to my accounts, affecting my work as a photographer with the loss of hundreds of valuable pictures. I am currently unable to access my apps on Picsart, EyeEm, Pinterest, as well as Facebook and Facebook Messenger, causing various issues and distress. Despite expecting Google's assistance in recovering and resetting my passwords, the process has been frustrating. The security questions were unrelated and unhelpful, especially considering the age of the accounts. I find it perplexing that they didn't inquire about the answers to my secret questions created during the account setup. I desperately need to retrieve my pictures and resume normal use of my apps. Due to my device theft, Google's attempts to send verification codes to outdated phone numbers have further complicated the situation, feeling as though I am being penalized unjustly. I seek human support to guide me through recovering my accounts and setting new passwords promptly. I can provide my primary email address: [redacted] to commence this process.

I am having trouble accessing my account after my phone crashed during an update, resulting in data loss. I am attempting to reinstall the app on my new phone, and I can confirm that all the information I am providing is accurate. I am feeling incredibly frustrated by this situation. Could someone please reach out to me by phone instead of just emphasizing security measures? My name is John Riconosciuto, and you can contact me at [redacted] or [redacted]. I am unable to retrieve my data and passwords because my phone/account are not being recognized for some unknown reason. I urgently require a phone call from a customer service representative to assist me with this issue. Thank you.

I need assistance in retrieving precious photos and videos from my stolen Samsung Galaxy A10. The device, taken on December 20, [redacted], is inaccessible via the Find My Phone feature due to a lack of internet connectivity. The photos and videos on the phone are especially important to me as they hold memories of my late sister, and unfortunately, I failed to back them up. I am willing to provide any necessary information, including the email accounts linked to the phone, in order to recover these files. Your help in accessing the lost phone and retrieving these valuable memories would be greatly appreciated. Thank you for being my last hope in this situation.

I am an Android phone user and recently lost my phone. I tried using the Find My Device App. The Timeline displays my activity on Friday, Dec. 20, showing me going to work and back home, but there is no data for Saturday, Dec. 21. I am certain I had my phone with me that Saturday afternoon as I sent text messages to friends and drove out of town. This missing data for the 21st is hindering my efforts to locate my phone, especially now that the battery is likely dead, and I can't call it. Is there a way to retrieve the Timeline data for my phone on Saturday, Dec. 21st?

I accidentally deleted an important email that I wanted to keep. I was unable to find it in my trash on the same day it was deleted, and although it was deleted a few months ago, I did not attempt to recover it earlier. I recently discovered that contacting Gmail support may help with recovering deleted emails. This specific email was sent between fall and winter of [redacted] and was deleted in the summer of [redacted]. I am inquiring if there is a possibility to retrieve this email even though it has been longer than 30 days since its deletion. Any assistance with this matter would be highly appreciated. I can provide the sender's name and email address once in contact. Thank you for your attention to this matter. -Sarah

Hello, I'm seeking assistance regarding a troubling issue I am facing. Unfortunately, both of my email accounts have been hacked, and I am unable to access either of them. Despite attempting to recover the passwords, the system has not permitted me to do so. Recently, I managed to recover the password for one of the accounts, [redacted], by utilizing my backup email, [redacted] Regrettably, shortly after regaining access, both accounts were compromised. I noticed that the unauthorized access originated from a phone in Poland, specifically Gdynia, a location I have not visited in months. I kindly request your assistance in resolving this matter promptly before any illegal activities occur using my accounts. It would be greatly appreciated if you could secure both accounts and aid in their recovery so that I may resume using them securely. Thank you for your time and support; I anticipate your prompt response.

Today, while logged into my email through Google Chrome, I was in the middle of composing an email to customer support when I was interrupted by a Google Chrome survey that took over all my active tabs. Despite trying to ignore the survey and continue writing my email, it reappeared two more times. I eventually took the survey, which promised a $[redacted] Walmart gift card, but it seemed suspicious. The survey asked for my email address, which I provided, and then redirected me to another page requesting additional personal information like my name and address. Suspicious of it being a phishing attempt rather than a genuine survey, I decided not to proceed further. I have captured a few screenshots and can provide them if necessary.

I am having difficulty accessing my Google account registered under the email [redacted] as I have forgotten my password. Unfortunately, I no longer have access to the phone number [redacted] linked to the account to receive a verification code. Despite selecting the option stating that I do not have access to my phone during the account recovery process, the system still prompts me to use the phone for verification. When I select an alternative method, it asks for an email address for further communication, but after providing it, I receive a message stating that Google needs time to review my request and then I do not receive any follow-up. It is important for me to regain access to my email account as soon as possible.

For the past two weeks, I have been experiencing issues with Google Chrome. When I try to open a tab or access the history, the loading wheel keeps spinning, and I often receive a timeout message. Recently, while attempting to log into an account tied to a store I work with, I encountered a glitch in Chrome that wrongly indicated I was using the incorrect password. Frustrated, I resorted to using Firefox to access that account. These problems started after I updated to the latest version of Chrome. I am extremely dissatisfied with this situation and will be using an alternative browser until these issues are resolved. Chrome has let me down.

Hello, my name is Isaiah Sadler, and I created a Gmail account mainly for gaming purposes, instead of using my work email. Recently, I upgraded from an iPhone 6s to an iPhone 11 and unfortunately, I forgot the password for my Gmail account. I didn't realize this until now, and I am unsure how to recover it since I can't recall when I created the account. This is problematic because the account contains important details for the game site Konami that I use and also receives my PlayStation notifications. The email address is [redacted], with "[redacted]" being my birth year, which I probably used as a reference for setting up the account. I would greatly appreciate any assistance in regaining access to my email. If possible, please reach out to my work email.