I sent in my phone for a repair November **th (tracking number-**** **** ****) there ha...

GetHuman-snowscot's Complaint issue with Google from December 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-snowscot's own words
I sent in my phone for a repair November **th (tracking number-**** **** ****) there have been no updates. My phone I have been told has been lost. Nothing has been done to resolve the issue. I have been calling and complaining about the issue for a while and will continue until It is resolved. We no longer wish to deal with google. We’ve already bought a new phone from Apple and would like compensation for the phone that was lost. *Imei number-****************Model :*GA*****-US*Description :*Pixel *a, Purple-ish, US*Repair Partner :*Cynergy*Rma number - RMA********

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Google

Complaint issue
Reported by GetHuman-snowscot
Dec 10th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 37380 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-snowscot started working on this issue
Dec 10th, 2019 7:18pm
GetHuman-snowscot indicated the issue is not fixed yet.
Dec 11th, 2019 7:45pm
GetHuman-snowscot confirmed the issue is fixed. Hooray!
Dec 13th, 2019 8:13pm

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