I moved to the us from ecuador and cannot access my old account from ecuador even thoug...

GetHuman-juanseba's Recover Account issue with Google from December 2019

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The issue in GetHuman-juanseba's own words
I moved to the us from ecuador and cannot access my old account from ecuador even though I know the password. It does not give me any options to recover my email with a proof of identity nor with security questions which would have been of use because I could have used those options easily to prove myself. I cannot use the text method because for that old email my old phone * from ecuador is registered to it and not my current one. I cannot even access that phone **line from ecuador because it is no longer in service over there either. The account i am having trouble accessing is *****@***.com

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Google

Recover Account issue
Reported by GetHuman-juanseba
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 37302 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-juanseba started working on this issue
Dec 2nd, 2019 6:52pm
GetHuman-juanseba indicated the issue is not fixed yet.
Dec 3rd, 2019 6:54pm