I have not been able to login to my Google gmail for * days now. I keep being told that...

GetHuman1351372's customer service issue with Google from November 2019

Help with my Google issue
First: share to improve GetHuman1351372's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1351372 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1351372's own words
I have not been able to login to my Google gmail for * days now. I keep being told that I'm using the wrong password & they want to text me on a phone that I have never owned - I only have a home line & do not text. I have followed the prompts to be sent a code & am being told it is not enough proof that it is really me. I was able to create a new account, but cannot get into any of my contacts. I work from home & this is crucial. I have already lost * clients over not being to e-mail them back. My new & hopefully temporary address is *****@***.com & my phone number is ***-***-****. PLEASE help me get this issue fixed - I'm begging?

GetHuman1351372 did not yet indicate what Google should do to make this right.

How GetHuman1351372 fixed the problem

We are waiting for GetHuman1351372 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google

Customer service issue
Reported by GetHuman1351372
Nov 26th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 37493 others
0 customers following this

Timeline

GetHuman1351372 started working on this issue
Nov 26th, 2019 5:07pm