Vanished without a trace, and Customer wants redress

GetHuman-bslevitt's Complaint issue with Google from October 2019

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The issue in GetHuman-bslevitt's own words
I can no longer view my sent messages file. Recent messages are missing. File begins with messages from ****! ... As a result of automatic update to OS**.*.*,,my iPhone X is not working: since update on ***** or *****, many emails are missing and ones I can see are scrambled chronologically. Apple’s Genius Bar says problem is a google, not an Apple problem. Problem began one day earlier than date given above, when a file with all my passwords disappeared.
I want my several years of saved messages restored!
I want my **,*** sent messages that I had before update to be restored.
I have been an iPhone customer for MANY years. J
Went to Genius Bar. They say problem is a google, not an Apple problem, and they can’t restore my missing sent messages.
How GetHuman-bslevitt fixed the problem

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iPhone X
Complaint issue
Reported by GetHuman-bslevitt
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 110045 others
0 customers following this


GetHuman-bslevitt started working on this issue
Oct 26th, 2019 7:52pm
GetHuman-bslevitt indicated the issue is not fixed yet.
Oct 27th, 2019 1:26am
GetHuman-bslevitt indicated the issue is not fixed yet.
Oct 27th, 2019 3:44pm
GetHuman-bslevitt indicated the issue is not fixed yet.
Oct 27th, 2019 4:11pm
GetHuman-bslevitt indicated the issue is not fixed yet.
Oct 27th, 2019 9:52pm
GetHuman-bslevitt indicated the issue is not fixed yet.
Oct 28th, 2019 1:16am

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