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Vanished without a trace, and Customer wants redress

GetHuman-bslevitt's Complaint issue with Google from October 2019

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The issue in GetHuman-bslevitt's own words

I can no longer view my sent messages file. Recent messages are missing. File begins with messages from ****! ... As a result of automatic update to OS**.*.*,,my iPhone X is not working: since update on ***** or *****, many emails are missing and ones I can see are scrambled chronologically. Apple’s Genius Bar says problem is a google, not an Apple problem. Problem began one day earlier than date given above, when a file with all my passwords disappeared.

I want my several years of saved messages restored!

I want my **,*** sent messages that I had before update to be restored.

I have been an iPhone customer for MANY years. J

Went to Genius Bar. They say problem is a google, not an Apple problem, and they can’t restore my missing sent messages.

I have an issue with Google too

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Google

iPhone X

Complaint issue

Reported by GetHuman-bslevitt

Oct 26th, 2019 - 2 years ago

I have an issue with Google too

Not resolved

Seen by 8 customers so far

Similar issue to 110045 others

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