My phone was stolen my account passwords have been changed for Facebook Instagram Gmail...

GetHuman-tamroths's Recover Account issue with Google from October 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-tamroths's own words
My phone was stolen my account passwords have been changed for Facebook Instagram Gmail etc. My phone number is no longer active, the person who stole my phone has access to my recovery email account and all of my accounts with password information as well. They have disabled find my phone and when I try to contact the number associated with my stolen phone it says it's no longer in service. I went to chrome from a different device tried to log in got to the forgot password option clicked it and was asked to give account creation information, after providing it Gmail allowed me to add a different email address to be sent a one time google verification code. I put the code in immediately and it won't go to the next page! I'm stuck hitting next repeatedly with no other action being taken afterwards. It won't even give the loading page sign or cannot load page. The device I'm using is connected to Wi-Fi, and I've been without a phone for weeks now! I'm getting really disappointed all of my contacts are lost I have no numbers photos nothing I was praying I'd be able to at least recover my user accounts being that I'm able to prove who I am! Please tell me there a loop hole someone knows of!

GetHuman-tamroths did not yet indicate what Google should do to make this right.

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Google

Recover Account issue
Reported by GetHuman-tamroths
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 108218 others
0 customers following this

Timeline

GetHuman-tamroths started working on this issue
Oct 19th, 2019 10:21am

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