I have had * charges go to my bank from Google play store and am wanting a refund due t...
GetHuman3783035's Refund or Suspicious Charges issue with Google from October 2019
Help with my Google issue
First: share to improve GetHuman3783035's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3783035 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman3783035's own words
I have had * charges go to my bank from Google play store and am wanting a refund due to the fact that my * year old ordered them without my knowledge. I encured $** overdraft fees from the bank for each transaction and they are willing to refund them as long as I can get a refund from y'all. I will taking my card off of the account and have added a password to be entered before a purchase can be made but would like a refund. The charges we * @ $*.** each and * @ $*.** each. Again these were ordered by my * year old WITHOUT my knowledge.
GetHuman3783035 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman3783035 fixed the problem
We are waiting for GetHuman3783035 to fix the problem and share the solution with the rest of us customers.
Please help with my Google issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google customer problems.