I did a factory data reset on my phone And had forgot to write down my new Google passw...

GetHuman3775619's Recover Account issue with Google from October 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman3775619's own words
I did a factory data reset on my phone And had forgot to write down my new Google password I get the reset back on May **st I think trying to get access To my cat reset my password sense I have verified busses my recovery emails I had to saved as a recovery email I have entered the recovery number from both them and it's still not will not let me reset my password or access my account I have seceral hundred dollars tied up in my Google games and cannot afford to lose my account And if I charge you find my email account it will let me find it with my phone number but I keep get it you let me do a password reset by text It will locate my Google account by text but it won't let me reset my Google password by text and I don't understand that

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Google

Recover Account issue
Reported by GetHuman3775619
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 107465 others
0 customers following this

Timeline

GetHuman3775619 started working on this issue
Oct 16th, 2019 2:33pm
GetHuman3775619 indicated the issue is not fixed yet.
Nov 10th, 2019 9:39am
GetHuman3775619 indicated the issue is not fixed yet.
Nov 10th, 2019 10:13am
GetHuman3775619 indicated the issue is not fixed yet.
Nov 11th, 2019 11:44am