I asked for a refund that my * yr old autistic grandson had made a purchase. He thought...

GetHuman2679690's customer service issue with Google from October 2019

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The issue in GetHuman2679690's own words
I asked for a refund that my * yr old autistic grandson had made a purchase. He thought you could just play I guess. But I'm not sure if he actually did it or it was a mistake some where else. It was I guess talking Hank. **.** plus tax. Total ***.** with tax . I live on a fixed income and I thought all parental controls were on. I'm not to good with electronics so I'm guessing they were not on here correctly. Please and Thank you. Deborah Cobb. ***-***-****. Have a great day. The purchase had been done Oct *. I've been trying to get a refund or to talk to a live person with no success.

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Google

Customer service issue
Reported by GetHuman2679690
Oct 15th, 2019 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 107241 others
0 customers following this

Timeline

GetHuman2679690 started working on this issue
Oct 15th, 2019 4:22pm