I asked for a refund that my * yr old autistic grandson had made a purchase. He thought...
GetHuman2679690's customer service issue with Google from October 2019
Help with my Google issue
First: share to improve GetHuman2679690's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2679690 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2679690's own words
I asked for a refund that my * yr old autistic grandson had made a purchase. He thought you could just play I guess. But I'm not sure if he actually did it or it was a mistake some where else. It was I guess talking Hank. **.** plus tax. Total ***.** with tax . I live on a fixed income and I thought all parental controls were on. I'm not to good with electronics so I'm guessing they were not on here correctly. Please and Thank you. Deborah Cobb. ***-***-****. Have a great day. The purchase had been done Oct *. I've been trying to get a refund or to talk to a live person with no success.
GetHuman2679690 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2679690 fixed the problem
We are waiting for GetHuman2679690 to fix the problem and share the solution with the rest of us customers.
Please help with my Google issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google customer problems.