I placed an account with microsoft however after a few days ot was obvious that it was...

GetHuman-kkuykend's customer service issue with Google from September 2019

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The issue in GetHuman-kkuykend's own words
I placed an account with microsoft however after a few days ot was obvious that it was not going to work for me so i spoke with an agent and he canceled my account stating that i would have no charges. That was great until a few days ago when my bank account was over drafted because money was pulled out(over $**.**). After spending a long * hours on hold before getting to speak to a rep at Microsoft they them looked into my account and said that the account was renewed and withdrawn by a *rd party. That party being google play, in which they have directed me to you all stating that you could help me with the issue and direct me to a refund in full. My emai is *****@***.com *As you could imagine i am very disappointed and unhappy at this point and just want corrected what never should have happened to begin with.

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Customer service issue
Reported by GetHuman-kkuykend
Sep 10th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 98511 others
0 customers following this

Timeline

GetHuman-kkuykend started working on this issue
Sep 10th, 2019 5:42pm
GetHuman-kkuykend indicated the issue is not fixed yet.
Sep 10th, 2019 10:25pm