Dear all, my father Djordje Jovanovic DOB **.**.****. from Belgrade, Serbia unfortunate...

GetHuman-ruzicadj's Recover Account issue with Google from August 2019

Help with my Google issue
The issue in GetHuman-ruzicadj's own words
Dear all, my father Djordje Jovanovic DOB **.**.****. from Belgrade, Serbia unfortunately forgot a password for his google*gmail account. His phone together with sim card was lost two weeks ago. He cannot access and retreive data saved there. The thing is that my brother in law Branislav Marjanovic created that account for him at the time (first in May **** and changed his password in **** or **** as far as he can remember) and in order to fix the problem has been trying to access it many times in all the possible ways. As much as he tried he came across with more difficulties. My father is old and ill very much depending on the data locked within his google account. Please let us know what you need to enable us to help my father get his password and access to his contacts, medical docs etc. back. His username is *****@***.com. My brother in law Branislav Marjanovic has gmail account as well which he provided you with in order to get access for my father *His username is *****@***.com Please help! Best regards, Ruzica Dj Jovanovic, Sazonova **, Belgrade, Serbia,* ************ *****@***.com ps My father's phone no. is ************* and Branislav's phone no is ************ Many thanks in advance!

GetHuman-ruzicadj did not yet indicate what Google should do to make this right.

How GetHuman-ruzicadj fixed the problem
we have remembered the password! thank God!
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Google

Recover Account issue
Reported by GetHuman-ruzicadj
Aug 23rd, 2019 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 94644 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-ruzicadj started working on this issue
Aug 23rd, 2019 7:35am
GetHuman-ruzicadj indicated the issue is not fixed yet.
Aug 23rd, 2019 1:10pm
GetHuman-ruzicadj confirmed the issue is fixed. Hooray!
Aug 26th, 2019 6:35pm
GetHuman-ruzicadj confirmed the issue is fixed. Hooray!
Aug 26th, 2019 6:35pm

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