I did the account recovery process three times. I rebooted three times. I tried to lo...

GetHuman-ebetdru's Recover Account issue with Google from August 2019

Help with my Google issue
The issue in GetHuman-ebetdru's own words
I did the account recovery process three times. I rebooted three times. I tried to log in on all of my accounts multiple times. I checked for malware. I reset my pages. I checked all my settings. I turned sync off and now it won't turn back on, on my pc. I can only access my accounts on my phone and it is VITAL that I can access everything on my pc.**It all started when I noticed my grandson's gmail account was still open but he had gone back home after a visit. I signed him out of the account and that signed my primary account *****@***.com out and the problems above began. I keep getting the message: Something went wrong*Sorry, something went wrong there. Try again.*I kept trying and then got an error that said *** error. Something went wrong. That's all we know.**I want to be able to access my accounts on my pc!!!

GetHuman-ebetdru did not yet indicate what Google should do to make this right.

How GetHuman-ebetdru fixed the problem
I sent a VERY FRUSTRATED message to Google after repeatedly going in endless loops getting nowhere. I tried all the phone numbers. No humans today. Shut down. ** mintes reboot. Back to account recovery *x. On the *rd try it accepted my password and all was recovered. So the short answer to how I fixed this is FIIK...
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Google

Recover Account issue
Reported by GetHuman-ebetdru
Aug 19th, 2019 - a year ago
Fixed
GetHuman-ebetdru shared how to fix
Seen by 3 customers so far
Similar issue to 93761 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-ebetdru started working on this issue
Aug 19th, 2019 7:31pm
GetHuman-ebetdru confirmed the issue is fixed. Hooray!
Aug 20th, 2019 12:08am

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