Hello My Name Is Samantha Pineda*im having a problem with getting into my grandmas gmai...

GetHuman3373969's customer service issue with Google from August 2019

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The issue in GetHuman3373969's own words
Hello My Name Is Samantha Pineda*im having a problem with getting into my grandmas gmail. My grandma died last year around April ****. my mother and I found her gmail username and password we signed in and backed up her photos to google photos the problem were having is signing back into my grandmas account. we changed the password and forgot the password. its really really important to my mother, because she had a very strong and solid relationship with my grandma. There is not backup email or phone saved to recover the email, Just please get back with me. ive been trying to getting into the account for about * months now and I really need to get into the account please help. please contact me @ gmail: *****@***.com or by phone number @: ***-***-****. thank you have a blessed day.

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Google

Customer service issue
Reported by GetHuman3373969
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 89885 others
0 customers following this

Timeline

GetHuman3373969 started working on this issue
Aug 5th, 2019 8:13pm

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