I recently graduated high school and had a pretty restrictive school account. There are...

GetHuman-egladser's customer service issue with Google from August 2019

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The issue in GetHuman-egladser's own words
I recently graduated high school and had a pretty restrictive school account. There are a ton of drive documents that I want transferred to my personal account before the school deletes the school account. I went through many channels, all giving me ways to download and*or transfer ownership or data. After (https:**takeout.google.com*u***transfer?hl*en&utm*source*google-account&utm*medium*web) I was given the option of Google Drive and Google Gmail to transfer over to my selected personal email. But only the Gmail option was colored. It wouldn’t let me choose to select the drive data. After looking further into this they suggested two issues: either there wasn’t enough storage on the new account, or your Gsuite Admins restricted one from transferring files (which then how was I able to do this with the gmail but not docs?). I just want my Google Drive documents transferred because I’m a writer and all of my stories are on that school account - I would really be upset to see those be deleted, or worse have to copy and paste all the text in each many-paged document my self. Is there any way this can be helped?

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Customer service issue
Reported by GetHuman-egladser
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 88994 others
0 customers following this


GetHuman-egladser started working on this issue
Aug 2nd, 2019 7:55pm

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