My at the time current device screen was smashed, barely readable or responsive. I ha...

GetHuman-thefreee's Recover Account issue with Google from August 2019

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Before contacting them, items GetHuman-thefreee may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-thefreee's own words
My at the time current device screen was smashed, barely readable or responsive. I had to revert to a previous device and open a new account with a new phone number on it. Before O closed the account on the old phone I changed my gmail account password and removed the account from that phone which had my recovery phone number. Then on Sorry, there's a lot more. *To much to type, that's why I forgot I even changed my password. I had recovery codes sent to my recovery email address and my password was wrong for it and I didn't change it. Found out someone on Ohio was using it. Whoever hacked it and changed my password.*Ok, almost done. *I recovered it on*July **st. and tried to add my gmail account, had security code sent to *****@***.com, put in code*( tried twice) and got this:*Account Protected by Security Hold. *Something seemed unusual about your recent request to sign into this account. I'll get an update in *-* days at my recovery email.

GetHuman-thefreee did not yet indicate what Google should do to make this right.

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Google

Recover Account issue
Reported by GetHuman-thefreee
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 88922 others
0 customers following this

Timeline

GetHuman-thefreee started working on this issue
Aug 2nd, 2019 4:22pm

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