I have forgotten my password for my gmail account, *****@***.com,I can't reset it becau...

GetHuman3354238's Recover Account issue with Google from August 2019

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Before contacting them, items GetHuman3354238 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman3354238's own words
I have forgotten my password for my gmail account, *****@***.com,I can't reset it because I'm unable to get into back up email *****@***.com and also can't get the security to my phone no. as I have changed my phone no. and the old no. ********** has been disconnected.Should I contact gmail instead.Ive been sent multiple links to change the password but as I've said above the details to recover the acc.*log in are non existent,so therefore I'm unable to change the password.My current email is *****@***.com and phone. no. is **********.When I've been sent link to reset my password for acc *****@***.com,I put in this email and favorite color blue,but I'm unable to receive security code to continue the process.I need the password because this email is linked to my Telstra phone acc.I know the password for my Telstra acc.Ive been trying to reset my password for * months,is their anyone at google that has other options to fix this problem,because I'm going in circles trying to find a resolution to this issue.

GetHuman3354238 did not yet indicate what Google should do to make this right.

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Google

Recover Account issue
Reported by GetHuman3354238
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 88791 others
0 customers following this

Timeline

GetHuman3354238 started working on this issue
Aug 2nd, 2019 5:49am
GetHuman3354238 indicated the issue is not fixed yet.
Aug 3rd, 2019 6:13am

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