I purchased a $**.**AU Google Card. When I started to scratch off the waxy covering it...

GetHuman-lornart's customer service issue with Google from August 2019

Help with my Google issue
First: share to improve GetHuman-lornart's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lornart may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-lornart's own words
I purchased a $**.**AU Google Card. When I started to scratch off the waxy covering it appears the card could have been heat affected. The numbers were not there they partially in the gum or on the card. I tried to scratch the gum away but the code is unreadable or not there. I took it back to the retail store but was told they can and won't replace the card. I am now out of pocket $**.**Au. What options and my rights do I have in returning the card to the store? Or can you issue me a code or with $**.**Au refund I now have a Google Card where no one (Google Play or retail store) wnats to help me. The store say its a Google Play issue and Google Play say they will not give me a refund or supply me with a Code that will activate the Google Play Card. NEED HELP

GetHuman-lornart did not yet indicate what Google should do to make this right.

How GetHuman-lornart fixed the problem

We are waiting for GetHuman-lornart to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-lornart
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 88772 others
0 customers following this


GetHuman-lornart started working on this issue
Aug 2nd, 2019 4:01am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians