my friend Iris Cutler has lost her google password. She has files on her google drive...

GetHuman3221685's Recover Account issue with Google from July 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman3221685's own words
my friend Iris Cutler has lost her google password. She has files on her google drive. She got the google drive account when she had earthlink email. She no longer has earthlink email. She has successfully gotten google to send an email to her current account, but that doesn't prove she ever had the earthlink account or the google drive account. She wants those files. How can she get them? Her current email is *****@***.com

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Google

Recover Account issue
Reported by GetHuman3221685
Jul 9th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 82381 others
0 customers following this

Timeline

GetHuman3221685 started working on this issue
Jul 9th, 2019 10:15pm