I have lost my old email address that was linked to an older phone which I no longer ha...
GetHuman3133598's Recover Account issue with Google from June 2019
Help with my Google issue
First: share to improve GetHuman3133598's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3133598 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman3133598's own words
I have lost my old email address that was linked to an older phone which I no longer have. I have tried so many times to remember the password because this particular Gmail account was linked to a gallery*drive that had many pictures of my first born son who was born ********** and passed away on ********. I have lost nearly all of the photos of my deceased son and it would mean the world to my wife and I if you could help me recover the account so I can see all those lost pictures of my baby boy again! *Please help me, my name is Casey Ryan Sheley and I believe the email account is either CRS*****@***.com or *****@***.com. I just don't have a clue what the passwords may be. Oh, and also my wife, who also no longer has the phone nor the email address she had when this tragedy took place says her Gmail address that should be linked with the drive*gallery with the photos of our son is*was DC *****@***.com
GetHuman3133598 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman3133598 fixed the problem
We are waiting for GetHuman3133598 to fix the problem and share the solution with the rest of us customers.
Please help with my Google issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google customer problems.