I have an old youtube account I want access to because I have over *.*million video vie...

GetHuman-melmegol's Recover Account issue with Google from June 2019

Help with my Google issue
Before contacting them, items GetHuman-melmegol may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-melmegol's own words
I have an old youtube account I want access to because I have over *.*million video views and **** subscribers. I want to continue making videos and content on this channel. **The problem is, I have forgotten my password to the google account that it is linked with. When I go through the recovery steps and get all the way through, answering all the questions (except one) correctly, It asks for a verification of the email address linked with the google account and youtube. I still have access to the email and so I verify the email with the code it sends correctly, but then it states that nothing can be done. The only question I was not able to answer was to verify my phone number, but I can not do this as I changed my phone number a long time ago. **However, I still have emails from when YouTube would send me "Your Latest Subscription Videos". And I also have an email from Google with the email description "Google Email Verification" back in ****. In the email it states "***NOTE*** Please print this page for your records. You'll need your*verification link if you lose access to your account (for example,*if you forget your username or password)."**I have these emails to prove that I am the rightful owner of the google account and youtube channel and wish to retrieve my ability to access both of these.

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Recover Account issue
Reported by GetHuman-melmegol
Jun 20th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 77885 others
0 customers following this


GetHuman-melmegol started working on this issue
Jun 20th, 2019 2:53pm
GetHuman-melmegol shared this issue with your circles on Google+
Jun 20th, 2019 3:02pm
GetHuman-melmegol indicated the issue is not fixed yet.
Jun 21st, 2019 2:58pm
GetHuman-melmegol indicated the issue is not fixed yet.
Jun 22nd, 2019 11:25am

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