My account got stolen from me and the guy who stole it made it impossible to get my acc...

GetHuman-dolodext's customer service issue with Google from May 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-dolodext's own words
My account got stolen from me and the guy who stole it made it impossible to get my account back, the questions google ask makes no type of sense why is it asking me questions that the guy who stole my acc can change and Infact he did is there any way u can have me verify that it’s my account ? How in the world am I suppose to kno the exact year and month I made the **** account how ????? Google recover question they ask is the most stupidest questions I have ever seen in a high performed company. I expect more from google this is sad how they ask questions that can be SWITCHED by a person who hacks into an account jus sad honestly google shouldn’t be known just for there high performance but for their ****** recovery system. The email was “C*****@***.com” the old birthday on the account was ********** , the old number was ********** I can tell u much more on what I remember on the account if u can sum how check the old info on the account if u can help please let me kno I’ve been trying to get this account back for * years already and no body and even help ! * years and the security is still garbage ....

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Google

Customer service issue
Reported by GetHuman-dolodext
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 70230 others
0 customers following this

Timeline

GetHuman-dolodext started working on this issue
May 22nd, 2019 2:46pm
GetHuman-dolodext indicated the issue is not fixed yet.
May 22nd, 2019 6:55pm
GetHuman-dolodext indicated the issue is not fixed yet.
May 22nd, 2019 6:56pm
GetHuman-dolodext indicated the issue is not fixed yet.
May 22nd, 2019 6:56pm