I cannot log into my gmail or my facebook account. I create my gmail in August, ****. A...

GetHuman-caizhenq's Recover Account issue with Google from May 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-caizhenq's own words
I cannot log into my gmail or my facebook account. I create my gmail in August, ****. After i finished my one-year studying tour in North Carolina, i came back to China. However, in China, i don't know how to log into my facebook or gmail, so i just quite to log in. *However, i am back to America again for my master degree and i really want to find my contacts back in facebook again. I tried several times in China and google always send an alert email to my backup mailbox. I don't know how to handle this, so i give up and want to wait until i come to my school.*The problem is that i don't have the phone number that i had in ****, so i cannot receive the code through phone number. Can you help me with that? I may have some safe questions on my gmail, but the system never ask me or believe that i am the oner of *****@***.com. I am just sooooo sad. Please help! Send me some help. And i am soooo appreciate!!!

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Google

Recover Account issue
Reported by GetHuman-caizhenq
May 19th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 69403 others
0 customers following this

Timeline

GetHuman-caizhenq started working on this issue
May 19th, 2019 8:25pm