I need my Gmail account information that the phone was set up with. I don't remember it.

GetHuman-bbornem's Recover Account issue with Google from May 2019

Help with my Google issue
Before contacting them, items GetHuman-bbornem may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-bbornem's own words
Retrieve phone data from the Google Cloud ... My Android Cricket phone kept rebooting so I followed some online instructions and performed the following functions:*wipe data*factory reset*wipe cache partition*I probably should not have done that because it wiped everything out of my phone. It is my understanding that I can recover everything and get my phone working again if I can access my Google account. I followed the prompts on my phone but I couldn't remember my password and now I'm locked out. My name is William Borneman. My email is: b.borneman@specialtyonlineweb. I tried using an access code that Google emailed to me but it didn't work. I need to know how to access my account so when I take the phone in the technicians can hopefully recover everything. Thank you.
I need my Gmail account information that the phone was set up with. I don't remember it.
I need my Gmail account information that the phone was set up with. I don't remember it. Phone * ***-***-****
** years
I contacted Cricket and they said to contact Google to retrieve my Gmail account information that the phone was set up with.
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Google

Cricket Android Phone
Recover Account issue
Reported by GetHuman-bbornem
May 16th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 68401 others
0 customers following this

Timeline

GetHuman-bbornem started working on this issue
May 16th, 2019 1:08pm
GetHuman-bbornem indicated the issue is not fixed yet.
May 16th, 2019 8:52pm
GetHuman-bbornem indicated the issue is not fixed yet.
May 16th, 2019 8:53pm
GetHuman-bbornem indicated the issue is not fixed yet.
May 16th, 2019 8:53pm
GetHuman-bbornem indicated the issue is not fixed yet.
May 16th, 2019 8:54pm
GetHuman-bbornem indicated the issue is not fixed yet.
May 17th, 2019 1:21pm
GetHuman-bbornem indicated the issue is not fixed yet.
May 17th, 2019 1:35pm
GetHuman-bbornem shared this issue with friends on Facebook
May 17th, 2019 1:37pm

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