I purchased a Google Play card in the amount of $***.** and when it was activated it wa...

GetHuman2890713's customer service issue with Google from May 2019

Help with my Google issue
The issue in GetHuman2890713's own words
It was a gift ... I purchased a Google Play card in the amount of $***.** and when it was activated it was declined, noting that the Google Play scratch off code was already in use. I tried to contact Google as I purchased at Best Buy and not through Google Play directly. I was given the run around and no resolution. I have notified my bank, I even went back to Best Buy and they said they couldn't help because they were a *rd party supplier of gift cards. I need to have my money refunded since the card is of no use and am sure someone is having a field day at my expense.
This was time consuming and frustrating to not get anywhere in discussion or possible solutions.
Refund me the money back on fraudlent card. When I get a response I can give more detail on the card number and such
I have a Google customer for over * years, an rarely purchase anything like this, but it was a request for a graduation gift.
Calling Google Play Customer Support. Going back to the store where I purchased the gift card and notifying my bank
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Google Play gift card
Customer service issue
Reported by GetHuman2890713
May 9th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 66111 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account


GetHuman2890713 started working on this issue
May 9th, 2019 3:39am
GetHuman2890713 shared this issue with friends on Facebook
May 9th, 2019 3:40am
GetHuman2890713 indicated the issue is not fixed yet.
May 9th, 2019 3:49am

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