Hello, I’m having a serious a problem with one of your apps. Final fantasy XI: A New Em...
GetHuman2880454's Refund or Suspicious Charges issue with Google from May 2019
Help with my Google issue
First: share to improve GetHuman2880454's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2880454's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2880454 will want to follow the link below to head to their help center. We will check on GetHuman2880454 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2880454 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2880454's own words
Hello, I’m having a serious a problem with one of your apps. Final fantasy XI: A New Empire. On April **th **** they released an update that rendered all my previous purchases, thousands of dollars, completely useless.. they have shady practices of selling packages to the players. Using Bait and switch methods.. using “mistakenly” released packages that were meant for tests but available to all. Using different prices depending on the account for the same products. Epic action, which is a just mz(machine zone) company which created the other games like game of war and mobile strike is abusing their customers and not responding to any support tickets. I am asking for a full refund as their support team is not helping me.
GetHuman2880454 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2880454 fixed the problem
We are waiting for GetHuman2880454 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.