My * year old daughter used my debit card that I have on file with Google and th has sp...

GetHuman-jasoncsw's Refund or Suspicious Charges issue with Google from April 2019

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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jasoncsw will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jasoncsw can let us know if they help or not.
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Before contacting them, items GetHuman-jasoncsw may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-jasoncsw's own words
My * year old daughter used my debit card that I have on file with Google and th has spent over $***.** I just found out yesterday I deleted my card info and was wondering if there was any way I could retrieve any of that money back I am a single parent working two jobs and cannot lose this type of money is there anyway I can get help getting some of the money back please I beg of you my name is Jason swickard My email is Jasoncswickard at yahoo.com the name of the game is roblox.

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Google

Refund or Suspicious Charges issue
Reported by GetHuman-jasoncsw
Apr 9th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 57030 others
0 customers following this

Timeline

GetHuman-jasoncsw started working on this issue
Apr 9th, 2019 1:02pm

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