I am trying to get a refund for dropbox. I was charged $*.** for the subscription. I do...

GetHuman2633425's customer service issue with Google from March 2019

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The issue in GetHuman2633425's own words
I am trying to get a refund for dropbox. I was charged $*.** for the subscription. I dont have a subscription for dropbox. I looked in the subscriptions area on my playstore. No subscriptions to dropbox, so i cant cancel it. I need help to get refunded and to make sure i dont get charged again. Messaged dropbox, they refer me back to google. I need help on a refund and canceling a subscription i dont have so i dont get charged again.
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Customer service issue
Reported by GetHuman2633425
Mar 29th, 2019 - 6 mons ago
I have an issue with Google too
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Seen by 18 customers so far
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GetHuman2633425 started working on this issue
Mar 29th 4:00pm