I have a Galaxy note * phone. Since the recent upgrade on or about ** March **** and I...
GetHuman-psusann's customer service issue with Google from March 2019
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The issue in GetHuman-psusann's own words
I have a Galaxy note * phone. Since the recent upgrade on or about ** March **** and I am unable to share calendar events via the calendar file (ICS file). I've spoken to Samsung and to Verizon, my Carrier, multiple times. We performed a reset of the phone and have had a software re flash of the phone to no avail. Both Verizon and Samsung tell me that you may be aware of the issue and may be sending out a patch to fix his problem. Could you tell me if you are aware of this problem with your latest upgrade with the Samsung phones and if you are sending out a patch to fix it and when this patched will be sent out Thank you.*Philip Susann******@***.com*(***)***-****
Undo the recent download or send a patch to fix the problem.
Phone reset* Software reflash
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How GetHuman-psusann fixed the problem
"You cannot fix it" I was told by Samsung & Verizon. DO NOT DO A FACTORY OR PHONE RESET. It can only be fixed by a patch sent by Android (Google) as I was told that the problem was caused by an "upgrade" sent out by them earlier in March.
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