about to lose my email accounts

GetHuman2616939's customer service issue with Google from March 2019

20 views | 53377 similar | 0 following
Help with my Google issue
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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2616939 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2616939 can let us know if they help or not.
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The issue in GetHuman2616939's own words
keep my email accounts ... i keep getting a "we are unable to renew your subscription to G Suite" It has a tab to update your info, but it does not work(I even tried clearing all of my cookies, UGH had to look everywhere for usernames) and it still did not work. I went on the settings tab, went to payment info, updated my creditcard info. Still got the message. I do not want to lose G Suite email accounts. Please help. This is the Rellimconracting.com account
I have updated my credit card info on *Google do I need to update it anywhere else? I have a message stating that I will lose my accounts on *April *Rd.
Let me know if my account is in good standing
Just a couple of months on this account, but I have a personal one for years
Update my credit card info on google.
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Google

G Suite
Customer service issue
Reported by GetHuman2616939
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 20 customers so far
Similar issue to 53377 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman2616939 started working on this issue
Mar 28th, 2019 3:28pm
GetHuman2616939 indicated the issue is not fixed yet.
Mar 29th, 2019 4:09pm
GetHuman2616939 indicated the issue is not fixed yet.
Mar 29th, 2019 4:10pm
GetHuman2616939 indicated the issue is not fixed yet.
Mar 29th, 2019 4:10pm
GetHuman2616939 indicated the issue is not fixed yet.
Mar 29th, 2019 4:14pm
GetHuman2616939 indicated the issue is not fixed yet.
Apr 1st, 2019 1:28pm
GetHuman2616939 indicated the issue is not fixed yet.
Apr 1st, 2019 1:28pm

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