I have been seeking a refund of over $*,*** from Playdemic over fraudulently purchased...

GetHuman-themik's customer service issue with Google from March 2019

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The issue in GetHuman-themik's own words
I have been seeking a refund of over $*,*** from Playdemic over fraudulently purchased items from a game called "Golf Clash." My former Google email, *****@***.com, was hacked over a year ago and somehow as a result those purchases were made. Google has given me a partial refund of $*** (**-) but referred me to Playdemic for the rest.**Playdemic wants a transaction number from one of the purchases in order to investigate the transactions. I have deleted that account due to continuing fraud perpetrated by someone using it. Can you please look up any purchase thru Google Play for "Golf Clash" and forward me that number? I would greatly appreciate it. Thank you.**Mike Nichols*Overland Park, Kansas
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Google

Customer service issue
Reported by GetHuman-themik
Mar 27th, 2019 - 24d ago
I have an issue with Google too
Fixed
Seen by 10 customers so far
Similar issue to 52978 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-themik started working on this issue
Mar 27th 5:43pm
GetHuman-themik indicated the issue is not fixed yet.
Mar 30th 9:26pm
GetHuman-themik indicated the issue is not fixed yet.
Mar 30th 9:26pm