I sell thru Etsy and advertise on Google. I was informed by a potential customer that o...

GetHuman2603358's customer service issue with Google from March 2019

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The issue in GetHuman2603358's own words
I sell thru Etsy and advertise on Google. I was informed by a potential customer that one of my items was being shown in Google Shopping as being on sale, marked down from $***.** to **.**. This is not accurate. There is no sale. $**.** doesn't even cover the cost of the materials used to make the outfit. On this listing there is a selection menu that shoppers can use to purchase the different components of the outfit, such as only the onesie or only the tutu but that does not mean that *Google can take it upon themselves to put my items on sale! This has caused much confusion and discord among the shoppers seeing this ad. What do we need to do about this? Will Google please stop running unauthorized sales of the items I make.*Thank you*Carol Whitney*LittleKeikiBouTiki*https:**www.etsy.com*shop*LittleKeikiBouTiki

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Google

Customer service issue
Reported by GetHuman2603358
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 52905 others
0 customers following this

Timeline

GetHuman2603358 started working on this issue
Mar 27th, 2019 1:10pm

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