I tried to change my password today and when I put info in the recovery and get to forg...

GetHuman2601124's Technical Support issue with Google from March 2019

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The issue in GetHuman2601124's own words
I tried to change my password today and when I put info in the recovery and get to forget password it will ask me to put a password in like I know it then it won't take it or when I put in the code sent to me on my phone it say that there something wrong with my account I don't understand the other problem is a week ago this pop-up from ad choices came on my phone and it's from Google which should not be allowed it pop-up every ** min I have tried everything to get it off my phone it interferes with reading or playing music it stops I check for malware viruses I made sure am opt out of ads I have ran ad blockers and it still will not get off my phone please I want these issues address and fix
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Google

Technical Support issue
Reported by GetHuman2601124
Mar 27th, 2019 - a mon ago
I have an issue with Google too
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Timeline
GetHuman2601124 started working on this issue
Mar 27th 12:36am