I was trying to download the gmail app to my dad's tablet. It asked for his password b...

GetHuman2474219's customer service issue with Google from March 2019

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The issue in GetHuman2474219's own words
I was trying to download the gmail app to my dad's tablet. It asked for his password but he couldn't remember it as he recently changed it. So I requested to change it. My email is the recovery email and instead of getting a link to change the password, I got a security message saying dad's email was on hold. That was last week. So I tried again. Same thing. I need to get this fixed! My dad's email is opossum**
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Google

Customer service issue
Reported by GetHuman2474219
Mar 13th, 2019 - 5 mons ago
I have an issue with Google too
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Seen by 13 customers so far
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Timeline
GetHuman2474219 started working on this issue
Mar 13th 6:34pm
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Mar 13th 6:35pm