I was unjustly refused a refund on ** charges i never made. I have never made purchases...
GetHuman-mayhayde's customer service issue with Google from March 2019
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Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-mayhayde's own words
I was unjustly refused a refund on ** charges i never made. I have never made purchases of this nature since i have had my account. Based on your refund policy i should have been refunded all purchases made on ******* thru ******* based on your ** hours policy!!!!! I was not given this i was treated very poorly by your staff and given no options not only am i completely discontinuing all use of google for me and my family i am letting every social media platform know this situation and it will truly show how little google cares about their customers! This is the worst customer service i have ever ever had!!!!
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