I was unjustly refused a refund on ** charges i never made. I have never made purchases...

GetHuman-mayhayde's customer service issue with Google from March 2019

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The issue in GetHuman-mayhayde's own words
I was unjustly refused a refund on ** charges i never made. I have never made purchases of this nature since i have had my account. Based on your refund policy i should have been refunded all purchases made on ******* thru ******* based on your ** hours policy!!!!! I was not given this i was treated very poorly by your staff and given no options not only am i completely discontinuing all use of google for me and my family i am letting every social media platform know this situation and it will truly show how little google cares about their customers! This is the worst customer service i have ever ever had!!!!
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Customer service issue
Reported by GetHuman-mayhayde
Mar 13th, 2019 - 5 mons ago
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Seen by 21 customers so far
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GetHuman-mayhayde started working on this issue
Mar 13th 3:45pm
GetHuman-mayhayde shared this issue with your circles on Google+
Mar 13th 3:45pm
GetHuman-mayhayde indicated the issue is not fixed yet.
Mar 13th 3:46pm