My phone was stolen and I don't have my old phone number and also forgot my password fo...

GetHuman2463792's customer service issue with Google from March 2019

48987 similar
0 following
Help with my Google issue
First: share to improve GetHuman2463792's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2463792 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2463792 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2463792's own words
My phone was stolen and I don't have my old phone number and also forgot my password for Google and can't access my Outlook account for verification on recovery email because I can't download Outlook app from play store because I can't access my account for Google. Is there any way to talk to a representative from Google to verify myself and access my account again? I have pictures I don't want to lose and also brought apps from Google play store. My new phone number is ***-***-****
GetHuman2463792 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2463792 fixed the problem
We are waiting for GetHuman2463792 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2463792 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2463792
Mar 12th, 2019 - 5 mons ago
I have an issue with Google too
Not resolved
Seen by 15 customers so far
Similar issue to 48987 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2463792 started working on this issue
Mar 12th 7:20pm