I lost access to get into my gmail account. I have my account logged in on my phone and...

GetHuman2313445's customer service issue with Google from February 2019

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The issue in GetHuman2313445's own words
I lost access to get into my gmail account. I have my account logged in on my phone and that's the only way I can access it. I have * step verification enabled yet it never asks me for security codes, but instead asks for a code send to a disabled phone number. The recovery email is also invalid as it was used to acces our home phone through rogers and we have disabled that a long time ago. I would like access to my account, and can give back as much information as I can to help ease that process. If they could help me change the recovery email, or phone number so I can gain access again would be delightful.
GetHuman2313445 did not yet indicate what Google should do to make this right.
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Google

Customer service issue
Reported by GetHuman2313445
Feb 27th, 2019 - 3 mons ago
I have an issue with Google too
Fixed
Seen by 7 customers so far
Similar issue to 45405 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman2313445 started working on this issue
Feb 27th 7:30pm
GetHuman2313445 confirmed the issue is fixed. Hooray!
Feb 27th 7:30pm