I am trying desperately to recover my old gmail account at *****@***.com, while having...
GetHuman-batyapet's customer service issue with Google from February 2019
Help with my Google issue
First: share to improve GetHuman-batyapet's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-batyapet's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-batyapet will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-batyapet can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-batyapet may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-batyapet's own words
I am trying desperately to recover my old gmail account at *****@***.com, while having had to create the *****@***.com account that I've been using instead. I have struggled with account recovery many times now, and definitely know the only security question it keeps asking for (Mendi Moshkovitz). But even with having those confirmation codes sent to batyapetrie*, I just keep getting the "Google couldn't verify that *****@***.com belongs to you" error. Is there any other method Google can use – such as texting to my cell phone? Please help. **
GetHuman-batyapet did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-batyapet fixed the problem
We are waiting for GetHuman-batyapet to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.