my phone screen on my Pixel XL isn't working: half of the screen you cant see (just gre...

GetHuman-amberhug's customer service issue with Google from February 2019

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The issue in GetHuman-amberhug's own words
my phone screen on my Pixel XL isn't working: half of the screen you cant see (just grey pixels) and when the screen times out it won't turn back on, even though the phone is still on as you hear notifications, unless I restart the phone. The touch aspect still works, you just cant see half of what you're doing. The phone wasn't dropped or near any water when this occurred. I've only had this phone since October.
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Customer service issue
Reported by GetHuman-amberhug
Feb 16th, 2019 - 8 mons ago
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