yesterday I tried to call Amazon. when I clicked on their customer phone * I got a pop...

GetHuman2217447's customer service issue with Google from February 2019

42061 similar
0 following
Help with my Google issue
GetHuman2217447's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2217447 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2217447 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2217447 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2217447's own words
yesterday I tried to call Amazon. when I clicked on their customer phone * I got a pop up box asking me if I wanted to call or cancel. I of course clicked call. I got a person who sounded like he was from India and he said my account had been hacked and there had been charges added to my account. He said in order for me to get a refund I had to buy * $*** Google Gift Cards. He said it was a requirement of the bank and I had a limit on my account of $**** meaning they couldn't refund me less than $****- He said that if I bought the cards that would put my balance up to $**** and then he would refund that full amount within an hour. After arguing for over an hour and being sick and totally stressed out I did it. I bought * $*** cards. Then he had me scratch off the numbers and read them to him. When he first told me my refund had been turned down I received a text telling me it had been declined and gave an error *, I didn't notice it at the time but it was signed but it was signed Amazon,Inc. It had a phone number of ***-***-****, When I tried to call it there was no answer. i called the original number of ***-***-**** and got the same people I got the same people. They said they would refund the $ $**** but that I would have to buy another Google gift card!!! I hung up. I looked up the telephone number and it belongs to Google AdWords which is one of your products. Is Google involved in this scam too?? I have reported this scam to Amazon, will write a letter to the Attorney General and have been advised to notify the police. I'm going to get the word out about this scam and let them know your company is involved. I would like for you to give me an explanation.
GetHuman2217447 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2217447 fixed the problem
We are waiting for GetHuman2217447 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2217447 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2217447
Feb 15th, 2019 - 8 mons ago
I have an issue with Google too
Not resolved
Seen by 4 customers so far
Similar issue to 42061 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2217447 started working on this issue
Feb 15th 9:34pm
GetHuman2217447 shared this issue with your circles on Google+
Feb 15th 9:35pm