I bought this phone via Cricket wireless in November ****. I have pop-ads constantly ob...

GetHuman2213782's customer service issue with Google from February 2019

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Help with my Google issue
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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2213782 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2213782 can let us know if they help or not.
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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2213782's own words
I bought this phone via Cricket wireless in November ****. I have pop-ads constantly obstructing my ability to use the phone. I went to your app and opted out but the ads persist. I was unable to stop the pop-ups!! I paid cash for the price of the phone, my service balance is always paid in full every month. I'm not going to continue with this phone if I can't stop the pop-ups. I spoke with Cricket and they told me to contact you. So, I need the answer to this question! HOW DO I STOP THE UNSOLICITED, UNWANTED, ANNOYING POP-ADS REMOVED FROM MY PHONE? **********
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Google

Customer service issue
Reported by GetHuman2213782
Feb 15th, 2019 - 8 mons ago
I have an issue with Google too
Not resolved
Seen by 7 customers so far
Similar issue to 41941 others
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Timeline
GetHuman2213782 started working on this issue
Feb 15th 2:38pm
GetHuman2213782 shared this issue with friends on Facebook
Feb 15th 2:38pm