I bought this phone via Cricket wireless in November ****. I have pop-ads constantly ob...

GetHuman2213782's customer service issue with Google from February 2019

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The issue in GetHuman2213782's own words
I bought this phone via Cricket wireless in November ****. I have pop-ads constantly obstructing my ability to use the phone. I went to your app and opted out but the ads persist. I was unable to stop the pop-ups!! I paid cash for the price of the phone, my service balance is always paid in full every month. I'm not going to continue with this phone if I can't stop the pop-ups. I spoke with Cricket and they told me to contact you. So, I need the answer to this question! HOW DO I STOP THE UNSOLICITED, UNWANTED, ANNOYING POP-ADS REMOVED FROM MY PHONE? **********
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Customer service issue
Reported by GetHuman2213782
Feb 15th, 2019 - 8 mons ago
I have an issue with Google too
Not resolved
Seen by 7 customers so far
Similar issue to 41941 others
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GetHuman2213782 started working on this issue
Feb 15th 2:38pm
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Feb 15th 2:38pm