Google Customer Service Issues

I believe your policies are too restrictive. Disabling comments or removing videos just because someone features their child or a relative's child is unjust. Families should have the freedom to share such moments without YouTube controlling it like parents can't showcase their own children online. It's not YouTube's place to dictate these personal choices. The platform is crossing boundaries and making it seem like showing kids in videos is wrong. People deserve the right to include children in their content. It's about family and personal choice, not YouTube micromanaging. Your actions are unfair and intrusive, acting as if others can't involve children in their videos. Respect people's decisions to include kids in their videos without these unnecessary restrictions. It's time to step back and reconsider these regulations, giving creators the autonomy they deserve.

I have an account with you and recently received notice that my YouTube account associated with Google is at risk of being taken down due to not meeting the updated qualifications. I have not withdrawn any monetization due to not wanting it to go into my personal account, as I am in the process of setting up my business. I am currently taking classes at a financial development corporation in Sacramento to work on my business, but struggling to connect with the right contacts. My plan is to create a website showcasing my recipes and eventually publish a cookbook with over 47 years of recipes. Despite facing significant challenges such as losing my home, business, parents, and job, I am grateful to have a place to live. My YouTube channel, "Fun Cooking with Mary," has been a lifeline for me after losing everything. However, I am finding it hard to adapt to the changes and navigate the process of setting up a business account to handle monetization. I appreciate any guidance on how to proceed with my account and business aspirations.

I am struggling to log in with my correct Gmail and password. Google keeps asking me to verify my identity, but even after completing the steps, I am still denied access to my account. I cannot find a way to contact customer support to help me bypass the security lock preventing me from accessing my emails. The help page seems to be leading me in circles without any solutions. This experience with such a large company is disappointing and frustrating.

I am having trouble with Google account verification. Despite being able to access emails on the Gmail app, Google does not recognize my email address during verification. The issue began when setting up 2-step verification, which I couldn't finish due to program crashes, now I can't log in. The recovery email for verification isn't being received, even when logging in directly through Google > Gmail. Whenever entering my email during verification, it's flagged as invalid. I kindly request a call at [redacted] for assistance.

Hello, I'm Jeff Scott. I recently helped build a website for a pet sitting service in Bellevue, TN on leavemeathome.com. I also submitted the sitemap to Google. Currently, the site shows up when searched directly, but not in general pet sitter searches for Bellevue, TN. I added relevant tags during the site creation. Any suggestions to improve its visibility would be appreciated. Thank you. Jeff Scott

For the past three days, I have spent numerous hours trying to contact Google for help with my Google account. When I try to verify my account, there is an error with my valid Gmail address, stating it is not valid. The issue started about a week ago when I set up 2-step verification. The first step with my phone number went smoothly, but I couldn't proceed as the email verification step keeps flagging my email address as invalid. This problem is affecting my desktop, iPhone, and iPad. It has been challenging to get assistance.

I contacted Google Support but faced difficulties due to the automated system. The department I required was not available, leading to my call being disconnected by the automated system. I then dialed another number and was advised of an hour-long wait to speak to a customer service representative. My concerns revolve around the unavailability of human assistance when reaching out to Google. It is crucial to have support staff accessible for user issues. Additionally, our address is absent from Google Maps, causing complications with receiving mail. This is particularly problematic for us as seniors who rely on receiving medications by mail. To address these issues, I suggest Google employ human operators for customer support and add our address to Google Maps for accurate navigation and mail delivery. Your prompt attention to these matters would be greatly appreciated.

My wife passed away 4 months ago, and I am struggling to access her drive containing our important pictures. Her account is [redacted], and the last password I remember is Iloveryan10424. We shared and linked accounts often, but when she changed her password, she couldn't recall it or the account creation details. Due to changing phones, the 2-step verification is inaccessible without her old cell number. I can provide all her information, even her social security number and a copy of her death certificate. Please assist me in resolving this issue.

Today, I purchased a new phone at the Apple store and traded in my old one. During the transfer, I realized my Google account wasn't signed in, and I couldn't remember my password since I hadn't used it on my old phone. When I tried to recover it, I didn't have enough information, and it required my old phone number, which I no longer have due to switching companies after Boost Mobile did not accept my Apple store device. As a result, I am unable to access my account due to the outdated phone number linked to it.

Hello, my name is Richard. I have been experiencing harassment due to a back injury. Recently, after purchasing a Pixel 3 and setting up Gmail on the device, I received a notification that my password was changed to an unknown recovery device and number. I have not been able to recover my email [redacted] because each time a code is sent, it suddenly changes to another code and then provides me with no recovery options. Consequently, I set up a new gmail account at sixlbsilver@gmail and encountered the same issue. I have observed unusual activities on this device, and it reflects in the odd behavior of these recovery attempts. I would like to discuss matters of privacy, hacking, and potentially addressing concerns with this newly purchased device. You can reach me at [redacted], and my alternative email is [redacted] Thank you for your attention.

To Whom It May Concern, On 24/12/19, I purchased an image advertised on Facebook for €1.09 to capture the magic of Santa. However, on 24/01/19, charges of €[redacted].99 and €[redacted].99 to Google were unauthorized and not requested. Unfortunately, I was unable to dispute these charges within the 2-hour deadline for a refund as I was unaware of the purchases. I only discovered 2 car games on my phone, which I promptly deleted, mistaking them for free downloads made by my nephew. It turned out that I owed this money to PayPal due to a purchase related to the Santa image. There was no indication during the initial purchase that I was buying car games, leading to this confusion. I urge you to refund my PayPal account promptly. It is disheartening to see adults being misled into purchasing computer games. As a mother of 2 toddlers who have no need for such games, I find it frustrating that these unwanted items were linked to a Santa image. Kind Regards, Patricia W.

There are two phone numbers listed on my account recovery page for two-step verification, but I only recognize one of them – [redacted]. I am unable to change my password or update my email recovery because after selecting "yes" to login, it redirects to a phone number I don't know. When I indicate that I don't have that phone, it prompts for the date the account was created. If the phone verification has already gone through successfully, shouldn't that confirm it's me? Please remove the unrecognized phone number from my account so I can proceed to update my password promptly. Thank you.

Dear Sir/Madam, I am writing to inform you about the issue with recovering my email password. Despite trying for 15 days, Google is not recognizing my ID. I am using the same phone number, location, and Wi-Fi network, but I am unable to login. Verification emails are being sent to a Facebook email address instead of mine. This is causing inconvenience as my ID is linked to many important accounts. I kindly request your prompt assistance in resolving this matter. Email ID: [redacted] Password: Forgotten I look forward to your response. Thank you, Best Regards, Prathmesh Z. Contact: +[redacted]50 India

As a vacation home owner and manager, I am looking to utilize Google advertising to boost my website visibility and create a presence on Google Business. Despite residing in the UK while our property is in Florida, we have faced challenges with the verification process on Google. I have encountered difficulties getting one-on-one support as a business owner. Google's automation makes it hard to have a cohesive conversation with a real person who can provide assistance. Our property management experience spans years, but the process of dealing with Google's policies and automated responses has been frustrating. Our contact information is linked to [redacted], and our website is keylargoholidayrental.com.

I'm having trouble recalling my password to reset it to something I can remember. However, I'm unable to access the alternate email I provided during the setup. I also can't remember the exact month and year of creating this account. I no longer have an alternate email but can access my Gmail. I'm not sure why I haven't received any communication about this matter. It's crucial for me to use the Google Play Store and other linked features. I've tried entering the last password I remember and the estimated account creation date, but it didn't work. Is there a way for someone to contact me via phone, or could you provide guidance on resolving this? I have all my important information associated with this account and would prefer not to create a new one. Your assistance in this matter is greatly appreciated. Thank you for your attention.

I have experienced stalking, hacking, and a significant financial loss due to someone I believe is Justyn Michael Richards. This individual, 28 years old, has been sitting outside my residence, hacking my devices, and stealing 39 hours of my TV programming from Dropbox. I am a TV producer named Margie Tortoriello, and I am reaching out for urgent assistance. It is imperative that action is taken immediately to address this situation. I am deeply concerned about the security breach and the impact it has had on my work. Your prompt response is crucial to resolving this distressing matter.

I experienced a hacking incident in November [redacted] after allowing a fake Microsoft representative remote access to my computer. This led to my devices being compromised, including my Android phone, my wife's phone, and her desktop. Despite getting some initial help, I discovered a hidden network on my laptop the next day. Investigating further, I found high levels of electromagnetic force (EMF) radiation in my home due to cellular energy infiltrating abandoned communication wires (DISH, DIRECTV). This radiation caused me physical and mental issues, influencing my decision-making. As a result, I lost access to my long-standing email account [redacted], which holds important apps tied to my accumulated data. Although I changed the password multiple times during the hack, my paranoia led me to destroy all written copies. I possess my phone ([redacted])5[redacted] and access to [redacted] With security codes being received on my hacked Android, I am at a loss on how to proceed in securing my compromised email account and retrieving my apps. McAfee flagged my email login as compromised, and I am seeking assistance in recovering and securing my account.

Dear Google, I am Donna Renee Silver. I suspect a person named William W Cook is accessing my email and Facebook accounts without permission. His email is [redacted], and his address is [redacted] State Route [redacted] Lot #[redacted] Amelia Ohio [redacted]. How can I block him from viewing my email and prevent him from stalking me further? Please assist me with this urgent matter. You can reach me at [redacted]. Thank you. Sincerely, Dawn Silver

Dear Customer Service, I am writing to seek assistance with recovering access to my Gmail account. I am able to recall my Gmail address but unfortunately, I cannot remember my password. During the recovery process, I am prompted for an 8-digit code that I do not have recollection of entering. Despite multiple attempts, I keep receiving a message to try again after some time, even though I recently attempted after a two-day break. The information stored in this account, such as contact numbers and important emails, is crucial to me. I kindly request your aid in resolving this matter. For further communication on this issue, please reach out to me via my alternate email provided. Thank you for your attention to this matter. Sincerely, Saran M. T.

I have a Gmail account under the name [redacted] that I haven't used in years. I'm trying to recover it on my new computer, but I no longer have access to the phone number linked to the account. The recovery email is similar to [redacted] but with one unknown character. I need to regain access to this account to reset my iTunes password and access my purchased data. My current email is [redacted] Any help in recovering my Gmail account would be greatly appreciated.