I changed phone numbers and am unable to use the two step verification to get onto my a...

GetHuman-dhargr's customer service issue with Google from February 2019

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The issue in GetHuman-dhargr's own words
I changed phone numbers and am unable to use the two step verification to get onto my account to change my phone number to used the *-step verification. **I have tried the account authenticator process and it keeps telling me Google can't verify my information even though I have entered the correct phone number and email address to get the code that's sent to me to prove I am the owner of the account. **Thank you,*Derek Hargrove
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Customer service issue
Reported by GetHuman-dhargr
Feb 7th, 2019 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 5 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-dhargr started working on this issue
Feb 7th 7:52pm