For near * months I have a problem with Viber and Whatsapp apps. I talk to my operater...

GetHuman-bajakrus's customer service issue with Google from February 2019

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The issue in GetHuman-bajakrus's own words
For near * months I have a problem with Viber and Whatsapp apps. I talk to my operater, change SIM card, visit every service center, put the phone again to general settings.*Buy a brand new phone, make a new google account and in this moment problem is the same.*So, If I use my phone for no mether what, I get messages from this two apps normal.*But, if I lock my phone and do not tuch it at all for ** minutes and longer, messages do not come.*Only when I unlock screen again and open app, messages are here.**I need to get notifications from your apps on time.**All the time no mether what, like it was * months ago.
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Customer service issue
Reported by GetHuman-bajakrus
Feb 7th, 2019 - 3 mons ago
I have an issue with Google too
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Seen by 3 customers so far
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GetHuman-bajakrus started working on this issue
Feb 7th 6:34pm