I was called by a scammer from a hacked Apple Support number, and told that every devic...
GetHuman2155518's customer service issue with Google from February 2019
Help with my Google issue
First: share to improve GetHuman2155518's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2155518's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2155518 will want to follow the link below to head to their help center. We will check on GetHuman2155518 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2155518 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2155518's own words
I was called by a scammer from a hacked Apple Support number, and told that every device in my house was breached. The fake apple support technician convinced me that everything that was happening was true, and instructed me to buy a $*** Google Play Store Card and the money would be “refunded” back into the bank account. Then I got in contact with the real apple support technicians, and they told me I had been scammed. They told me to get ahold of google and our bank to get our money back, but the bank said only Google can reimburse us.
GetHuman2155518 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2155518 fixed the problem
We are waiting for GetHuman2155518 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.