I have been trying to cancel a free trial for over a month now, please could you tell m...

GetHuman-ginettew's customer service issue with Google from February 2019

6 views
 | 
39618 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman-ginettew's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ginettew's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ginettew will want to follow the link below to head to their help center. We will check on GetHuman-ginettew later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ginettew may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-ginettew's own words
I have been trying to cancel a free trial for over a month now, please could you tell me why you make it so difficult? I have had two payments taken out of my PayPal account of £**.** each. I'm a single mum with * young children, and although this doesn't seem to be much, it is a lot to me and my family. I have not used this service that I have been charged for and would like to request a refund. Please get in touch with me on my Gmail, as I have tried several other ways to no avail.*Regards*Ginette
GetHuman-ginettew did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-ginettew fixed the problem
We are waiting for GetHuman-ginettew to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ginettew fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-ginettew
Feb 7th, 2019 - 3 mons ago
I have an issue with Google too
Not resolved
Seen by 6 customers so far
Similar issue to 39618 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ginettew started working on this issue
Feb 7th 2:49pm