I have been trying to cancel a free trial for over a month now, please could you tell m...

GetHuman-ginettew's customer service issue with Google from February 2019

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The issue in GetHuman-ginettew's own words
I have been trying to cancel a free trial for over a month now, please could you tell me why you make it so difficult? I have had two payments taken out of my PayPal account of £**.** each. I'm a single mum with * young children, and although this doesn't seem to be much, it is a lot to me and my family. I have not used this service that I have been charged for and would like to request a refund. Please get in touch with me on my Gmail, as I have tried several other ways to no avail.*Regards*Ginette
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Customer service issue
Reported by GetHuman-ginettew
Feb 7th, 2019 - 3 mons ago
I have an issue with Google too
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Seen by 6 customers so far
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GetHuman-ginettew started working on this issue
Feb 7th 2:49pm