I am the owner of the Angela Murray YouTube account AND the owner of the MUSIC posted o...

GetHuman2150401's customer service issue with Google from February 2019

7 views
 | 
39441 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman2150401's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2150401's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2150401 will want to follow the link below to head to their help center. We will check on GetHuman2150401 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2150401 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman2150401's own words
I am the owner of the Angela Murray YouTube account AND the owner of the MUSIC posted on the account and have been for at least ** years!! I am not able to access my account for TWO ENTIRE MONTHS!! Even though I've entered the correct password and email AND no on has tampered with my account!! After I've logged in completely and I'm IN my account, the ****** asks me to VERIFY my ******* account by completing the missing digits in an OLD ASSED telephone number that I NO LONGER ******* REMEMBER!!!! It says that even though I've logged into the account, it doesn't recognize this device or the location or whatever and this is the reason why I'm not allowed into the account. so of course I'm not able to go any further with logging in. It also will not allow me to give my NEW telephone number!! AND the other options offered as alternate ways to enter verification are ill such as what is the month and year I ******* created the account!!!! I DON'T ******* REMEMBER THAT ****!!!! I need to enter my account which has my COPYRIGHTED music listed on it and use my account as usual. PLEASE correct this error asap!! These kinds of precautions are ridiculously not useful at all and it's not ******* FORT KNOTS!!!! As I stated before, I've been trying DAILY to enter my account and it hasn't worked AND it doesn't offer me the option to log in under my facebook account like it used to do. Please fix this I am the OWNER of this account. My legal name is Angela Jefferson and I've had the account like ** years. *Thank you*Sincerely and ***** YOU!!*Angela Jefferson*P.S. I usually don't SWEAR this MUCH!!!!
GetHuman2150401 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2150401 fixed the problem
We are waiting for GetHuman2150401 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2150401 fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman2150401
Feb 6th, 2019 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 7 customers so far
Similar issue to 39441 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2150401 started working on this issue
Feb 6th 10:22pm