I called and spoke with a technician in regards to any possibility of logging into my y...

GetHuman2149617's customer service issue with Google from February 2019

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The issue in GetHuman2149617's own words
I called and spoke with a technician in regards to any possibility of logging into my yahoo account as I no longer have the phone, phone number or recovery email address that was associated with it. They informed me to go purchase a Google Play card, scratch off the number, and call them back and give them the number. Something about this doesn't seem right. I just wanted to know if you could be able to give your opinion if getting a Google Play card in order to log into a yahoo account is correct?
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Google

Customer service issue
Reported by GetHuman2149617
Feb 6th, 2019 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 4 customers so far
Similar issue to 39414 others
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Timeline
GetHuman2149617 started working on this issue
Feb 6th 8:50pm