Just received from Google team that my gmail account will shut down on * April ****. Go...

GetHuman-faaletat's customer service issue with Google from February 2019

84 views | 38166 similar | 0 following
Help with my Google issue
GetHuman-faaletat's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-faaletat will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-faaletat can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-faaletat's own words
Just received from Google team that my gmail account will shut down on * April ****. Google* Team ******@***.com***:** PM (* hours ago)*to me**You've received this email because you have a consumer (personal) Google* account or you manage a Google* page.**In December ****, we announced our decision to shut down Google* for consumers in April **** due to low usage and challenges involved in maintaining a successful product that meets consumers' expectations. We want to thank you for being part of Google* and provide next steps, including how to download your photos and other content.**On April *nd, your Google* account and any Google* pages you created will be shut down and we will begin deleting content from consumer Google* accounts. Photos and videos from Google* in your Album Archive and your Google* pages will also be deleted. You can download and save your content, just make sure to do so before April. Note that photos and videos backed up in Google Photos will not be deleted.**The process of deleting content from consumer Google* accounts, Google* Pages, and Album Archive will take a few months, and content may remain through this time. For example, users may still see parts of their Google* account via activity log and some consumer Google* content may remain visible to G Suite users until consumer Google* is deleted.**As early as February *th, you will no longer be able to create new Google* profiles, pages, communities or events.**See the full FAQ for more details and updates leading up to the shutdown.**If you're a Google* Community owner or moderator, you may download and save your data for your Google* Community. Starting early March ****, additional data will be available for download, including author, body, and photos for every community post in a public community. Learn more**If you sign in to sites and apps using the Google* Sign-in button, these buttons will stop working in the coming weeks but in some cases may be replaced by a Google Sign-in button. You'll still be able to sign in with your Google Account wherever you see Google Sign-in buttons. Learn more**If you've used Google* for comments on your own or other sites, this feature will be removed from Blogger by February *th and other sites by March *th. All your Google* comments on all sites will be deleted starting April *, ****. Learn more**If you're a G Suite customer, Google* for your G Suite account should remain active. Contact your G Suite administrator for more details. You can also expect a new look and new features soon. Learn more**If you're a developer using Google* APIs or Google* Sign-in, click here to see how this will impact you.**From all of us on the Google* team, thank you for making Google* such a special place. We are grateful for the talented group of artists, community builders, and thought leaders who made Google* their home. It would not have been the same without your passion and dedication.**Google LLC **** Amphitheatre Parkway, Mountain View, CA *******You have received this mandatory email service announcement to update you about important changes to your Google* Page, product or account.

GetHuman-faaletat did not yet indicate what Google should do to make this right.

How GetHuman-faaletat fixed the problem

We are waiting for GetHuman-faaletat to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-faaletat fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-faaletat
Feb 2nd, 2019 - 3 years ago
Fixed
Seen by 84 customers so far
Similar issue to 38166 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-faaletat started working on this issue
Feb 2nd, 2019 7:25am
GetHuman-faaletat indicated the issue is not fixed yet.
Feb 3rd, 2019 9:08am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies