I have received an email message on my cell phone (*****@***.com) dated *******, from G...

GetHuman2042246's customer service issue with Google from January 2019

36144 similar
1 following
Help with my Google issue
First: share to improve GetHuman2042246's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2042246's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2042246 will want to follow the link below to head to their help center. We will check on GetHuman2042246 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2042246 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2042246's own words
I have received an email message on my cell phone (*****@***.com) dated *******, from Google Account Support. It stated that there was an a login attempt blocked from a person named lorinefugate, from Ottawa Canada. The message wants me to press a box that says "Yes me!". I am contacting you to verify if this is truly a message from Google. It looks legitimate , but I don't want to press any box until I have proper verification that it is from Google. How is this possible?? I have never had this happen. It also said that she tried to sign to my account from a new device?*what would that have been? It instructed me to contact Google support, but I am very cautious about this message. Please respond as soon as possible, I am very concerned. I am using my home computer to verify this. My home computer is:******@***.com. Please contact me as soon as possible. Thank you.**Karen Francis
GetHuman2042246 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2042246 fixed the problem
We are waiting for GetHuman2042246 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2042246 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2042246
Jan 26th, 2019 - 3 mons ago
I have an issue with Google too
Not resolved
Seen by 41 customers so far
Similar issue to 36144 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman2042246 started working on this issue
Jan 26th 3:39am