I received an email from Olivia Liam an unknown source saying that they successfully re...

GetHuman-dfisk's customer service issue with Google from January 2019

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The issue in GetHuman-dfisk's own words
I received an email from Olivia Liam an unknown source saying that they successfully received a payment from my account for $***.** something dollars from my credit card. I do not know who this is. I have not ordered or approved this transaction. This is fraud and theft. Can you find out contact information on who this email is from? Please notify me as soon as possible. Darlene fisk ***-***-****. *Thank you.
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Customer service issue
Reported by GetHuman-dfisk
Jan 16th, 2019 - 9 mons ago
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-dfisk started working on this issue
Jan 16th 2:35pm